Support Continues For Mac

Hi, I am a Windows Skype for Business user primarily but as our customers were experiencing this error and other strange activity using the Mac client I have been using the Mac client (16.6.332) for the past few days in attempt to replicate the issues. I have been able to replicate this issue several times: A Mac S4B client user makes an outbound call to an external mobile. Mac S4B client starts to ring. The mobile rings and is answered. The Mac client continues to play a ringing tone even though the mobile user answered the call. The Mac S4B client never connects.

• Support Continues For Macbook Pro
• Support Continues For Mac Free

Once the call is ended on the Mac S4B client the call button is greyed out and I get the error message. IM’s during this time will not work, closing the error message does reconnect the user and calls and IM’s begin to work normally again. I recently upgraded to the latest version 16.6.333 and I was able to replciate the issue - Not as often if must be noted. Issue also with Insider version - 16.7.172.

If you're having trouble installing the new version of Dropbox on a Mac, find out the most common solutions here. Continue install. You should be able to start. This story, 'EVE Online gives up Linux, but Mac support continues' was originally published by Macworld. Cancel Continue Continue. We develop optimizations and support for ARM and x86 CPUs on all Apple devices including iPhones, iPads, Apple Watches, Apple TV, and more. We work across many different organizations on state-of-the art, industry impacting technology that enhances the user experience of all Apple customers with better run-time.

I call my mobile - I answer - S4B client is still ringing (Skype ringing) even though my mobile call duration is increasing. If I send an IM during this time, the receipitent receives the first IM, so the conversation starts but no other IMs are received or sent. When I try and make a Skype call during this time - I get an error “The operation could not be completed.

(Model.CallError error 5.) If I call the DDI of that S4B user, the user receives the call but the call will stay at Connecting both hearing the Skype ringing. Then eventually I get an error on the client “We’re having trouble connecting to the server, please contact your support team”. We are using Skype for Business On Prem - CU Feb 17 - 6.0.9313.277. Hi Domagh, Did this issue occur to Windows client?

For a testing, install a fresh Mac’s OS with Skype for business for Mac, then check if the issue persist. Try to re-run certificate wizard on FE to have a test.

When the issue occur, check if there are any related errors in application log and post them for our troubleshooting. Best Regards, Jim Xu TechNet Community Support Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact. Hi I'm experiencing exactly same problem. Windows client works like charm while Mac users are having continuosly issues: 1) constant reconnects when idle (black bar on the top of the client window) 2) continuosly dropped calls 3) sometimes even 'automatic' log off that requires user to hit login button to get back online. I'd also like to add that we have better and not so good days.

Sometimes even long calls (with Mac client) are all fines, no drops. Sometimes I'll need to re-dial 5 times to a 30mins meeting. Any help to resolve this issue would be highly appreciated!

Apple recently released a new version of its Mac operating system, OS X Yosemite (version 10.10). Like last year with the release of Mavericks, Apple chose to continue supporting all the same Macs as the previous release of the operating system. This means that if your Mac was compatible with Mavericks or even its predecessor Mountain Lion, you'll be able to upgrade to Yosemite. However, some Macs are still limited to Lion (version 10.7.5), which is evidently no longer getting security patches now that Yosemite has been released; the lack of a Lion version of the recent is a harbinger of things (not) to come.

In recent history, Apple has only patched operating system vulnerabilities for the current and two previous versions of OS X. Still older Macs can't even be upgraded to Lion, meaning they'll be stuck with Snow Leopard (version 10.6.8) or some earlier version of OS X. That's not a good thing, because not only does it mean there won't be any more security patches from Apple, but many third parties have already stopped releasing updates compatible with these operating systems as well.

For now, the only security-related update Apple is still releasing for Snow Leopard is its XProtect 'unSafe Downloads List,' but there's no way of knowing for sure how much longer Apple will continue to update it. Meanwhile, the now three-generations-old Lion operating system is currently still getting both XProtect and iTunes updates. However, these will likely be just about the only things Apple continues to update for Lion over the next year. Development of OS patches costs Apple money and developer resources. Although the same could be said for iTunes updates, Apple has a financial incentive to keep iTunes updated: the iTunes Store and the iOS App Store, both of which are accessible via the iTunes Mac app, bring in a lot of revenue for Apple. Unfortunately, nobody knows for certain how long Apple will continue to release security patches or XProtect updates for any given operating system. Although Microsoft publicly announces its support timetables for Windows, and the Ubuntu Linux company Canonical does likewise, Apple has never given any official word to the public regarding how long each version of Mac OS X or iOS will continue to receive security updates, and Apple consistently ignores press inquiries about when levels of support will be dropped for its operating systems.

The good news is that most new Macs sold within the past several years can be upgraded to Yosemite. Following is the list of Macs that can run a supported version of OS X. If your Mac is older than the ones listed, read on for suggestions on what you can do to upgrade to a supported system. Yosemite Capable Macs Yosemite, like its predecessors Mavericks and Mountain Lion, requires one of the following Macs with at least 2 GB of RAM and 8 GB of available hard drive space:. iMac (Mid 2007 or newer). MacBook (Late 2008 Aluminum, or Early 2009 or newer).

MacBook Air (Late 2008 or newer). MacBook Pro (Mid/Late 2007 or newer). Mac mini (Early 2009 or newer). Mac Pro (Early 2008 or newer).

Xserve (Early 2009) You can do a direct upgrade from Snow Leopard v10.6.8, Lion, Mountain Lion, or Mavericks. If you still have an earlier version of OS X on your compatible Mac, you will need to download Yosemite on another compatible Mac with 10.6.8 or later, create a bootable Yosemite flash drive or external hard drive (using or the third-party tool ), and do a clean install overwriting the hard drive on your Mac—so be sure to carefully first. Lion Capable Macs (no longer supported) If your Mac isn't new enough to run Yosemite, then unfortunately it's not capable of running an Apple operating system that's still fully supported.It's unclear whether the computers that Net Applications identifies as 'Mac OS X 10.1,' which they say accounts for 2.69% of the Mac OS X market share, may in fact be running version 10.10 (with the trailing zero cut off, treating it like a decimal rather than a version number). It's highly unlikely that Mac OS X v10.1 suddenly had a significant resurgence in users, so I'm guessing that the mistaken dropping of the 0 at the end led to a bit of confusion in their October report.

About Joshua Long Joshua Long , Intego's Chief Security Analyst, is a renowned security researcher and writer. Josh has a master's degree in IT concentrating in Internet Security and has taken doctorate-level coursework in Business Administration and Computer and Information Security. His research has been featured by many fine publications such as CNET, CBS News, ZDNet UK, Lifehacker, CIO, Macworld, The Register, and MacTech Magazine.

Look for more of Josh's security articles at and follow him on. This entry was posted in, and tagged,.

Bookmark the. Thanks for the great, informative article Joshua. I’m sure it will be helpful for a lot of people But of course, I am still flummoxed. I have a Mac Pro 3,1 (A1186) and I can’t upgrade beyond Lion. When I try from the app store, it says that it “cannot be installed” on my machine.

Quad-core 3.0 ghz Intel processors; 16 GB RAM, and I’m absolutely positive it’s an “early 2008”, just like your article says I need. (And just like other articles say as well.) Do you or any of your good readers know why I can’t upgrade the OS on my Mac Pro? I would greatly appreciate any feedback. I verified my system data (link), so I’m about ready to yank my hair out.

Finally: I realize this isn’t a support forum. But since this is the most informed article I’ve found on the topic, and is also highly ranked in Google, I figured this would be a great place to post for the others that will surely be arriving! I am still using snow leopard 10.6.8 on a 2007 macbook.

Was wondering why there were plenty of spinning beach-balls on safari, and google messages of no longer supporting this browser. Starting to get concerned, but not realising the lack of support. – they still managed itunes, which made we think all was ok, until recently when not even that That is pretty shocking, not to mention downright stupid, and thoughtless behaviour from Apple. Like you say it is very misleading running software updates without any notification I’m really put off this company now.

There must be plenty of people who still have no idea. Maybe I will put linux on it. I use linux on a separate machine already. Linux mint is a breeze. Imo big thank you for the information.

I realize there are people on a budget who just can’t afford to buy a new computer every SEVEN years, but the rule of thumb has always been three years for business and about five for home use. If your seven-plus year old Mac is still useful, OK, keep using it. Just make sure you add a newer browser and some strong anti-malware/virus protection and be careful! A quick look at the Apple Store shows some nice deals on refurbished Macs/Macbooks under $1K that should appeal to a seven-year-cycle owner on a budget and all will run the latest stuff. It’s really worth trading hardware in a regular cycle and Time Machine makes it all extremely painless to move to a new machine. All docs, apps and settings come over seamlessly.

You.do. run Time Machine don’t you? As a longtime Mac user, since long before owning Apple products was “cool”, I find it best to go with the philosophy that if it isn’t “broke” don’t fix it. A brand-new OS may receive security updates, yes, but it also represents an unknown that will be subject to exploitation. A very new OS will invariably have security issues Apple hasn’t even discovered yet. So this idea that you are automatically safer with a newer OS isn’t always true. Let it ride a few months and see what “flaws” become apparent after the fact (not just with security but installation on older hardware).

IMO, as long as there are antivirus programs that run in Snow Leopard, Adobe Flash upgrades and browser upgrades, Snow Leopard is about as secure as anything else. Has Apple published anything to suggest otherwise? When Apple officially urges Snow Leopard users to ditch the OS, that’s when you know it’s time. Until then, use a good antivirus program and stay off shady websites trolling for content you shouldn’t be looking for in the first place (cracked software, adult sites, etc.) There was a flurry of speculation some months back about Snow Leopard support and similarly dated hardware being dropped by Apple, but I in digging deeper I found that Apple didn’t release a security update for SL because the flaw for which the security fix was initiated didn’t exist under Snow Leopard.

Support Continues For Macbook Pro

Finally, if Apple no longer intends to release updates for Snow Leopard why are they still selling retail copies? My concern with this rush to speculation is that it will essentially push Apple to drop Snow Leopard and similarly-aged hardware that much sooner. Apple needs to issue security updates at least as long as is customary in the Windows world. Apple products come at a premium, for one, and second more and more people are updating smaller format electronics like tablets and smartphones much faster than desktop systems or all-in-ones.

Support Continues For Mac Free

Given the trend to hang on to desktops (and even laptops) longer than was once the case, if anything Apple and associated developers should prepare for supporting these systems longer because consumers are less likely to upgrade desktop Macs (and PCs) every two years like they did back in the 1990s and early 2000s. Now that the pace of desktop system upgrades has slowed down, so too should the rush to ditch former operating systems and hardware. In closing, I don’t want to see posts like this essentially serve to encourage Apple to believe that their user base is more agreeable to a forced upgrade path than their Windows counterparts. Back in the ’90s and early 2000s upgrading your home computer every two years made sense because there were leaps-and-bounds improvements in the hardware/software functionality. Nowadays improvements are incremental and only the most serious gamer or photo/video editor really needs to pursue them. The rest of us are still plenty fast on 5+ year-old systems. Apple ought to take typical usage and upgrade patterns into account when deciding what OS systems (and hardware) to relegate to legacy status.

I understand – and sympathise with – you in that if you have to upgrade hardware to get a new release to work, there is a problem in the design of the software (for an OS when we’re not talking major changes in architecture). Five year old hardware is indeed fast, depending on what you bought originally. Maybe you should try (however futile it might or might not be) to encourage Apple to consider this (as compatibility of older hardware). But as for software maintenance, it all has a life cycle and that is a different topic entirely.

That is the choice one makes when using commercial (actually all software but especially commercial) software, as unfortunate as it is (but as a user of only open source I can tell you that it can be annoying, also, to have to update OS releases – I’m a programmer who really understands the life of software and it can be really annoying, especially if there are regressions, but it all comes down to choices). Lastly, before I comment on some of the things you write, I want to say: it is very possible I don’t have all the reasons that some systems won’t receive the new(er) OS. From what I’m getting from your message, it is to do with older hardware and – I presume – newer OS releases not supporting said hardware. Five years does seem like a rather short duration if it is indeed about hardware; five years for software life cycle isn’t necessarily short (although it could be longer like Windows XP was, for example, or CentOS is even 10 years before EOL). I’m not at all criticising so much as looking at this from a programmer’s perspective (and one who agrees with you about five years hardware shouldn’t be having problems).

“Has Apple published anything to suggest otherwise? When Apple officially urges Snow Leopard users to ditch the OS, that’s when you know it’s time.” They don’t even publish when Mac OS X EOL is (as above) and you’re hoping they’ll publish something like this?

And do you really think Apple sees everything, that they put serious security flaws in on purpose? If not, then how do you expect them to know when to publish this supposed proof? I would interpret that them saying you won’t receive further updates is them urging users to ditch the OS (as you say) but that is maybe me not having to deal with the hassle (so only logical and not out annoyance too). “In closing, I don’t want to see posts like this essentially serve to encourage Apple to believe that their user base is more agreeable to a forced upgrade path than their Windows counterparts.” All software has an EOL whether official or not.

It is unreasonable to expect programmers to maintain all software they ever supported because it is impractical to do so (as a programmer who cares about quality or even who want to do more than just do programming). This is not necessarily related to profit (though it plays a part in proprietary software, of course, it isn’t necessarily the only reason): FOSS also has EOLs and for good reasons. Yes, that means even software that is free and open source (anyone can change it) has an end of life. “Apple ought to take typical usage and upgrade patterns into account when deciding what OS systems (and hardware) to relegate to legacy status.” It isn’t about hardware or usage – it is about maintaining the ageing software. Unless you want them to stop releasing new (major) versions of the OS then this is how it is. To not make new releases makes zero sense at all levels, though, unless it is going to be a discontinued line of products.

You are dramatizing and exaggerating my friend. I use Leopard and Snow leopard still a lot without a problem. I don’t care about no recent security updates, what matters to me more is whether the most recent possible browser on that system stilll renders page well and flash still works. Never have I been hacked and should it happen one day, oh well. There are so many worse things in life. Just relax & enjoy life, seise the day and don’t worry about minor things.

PS Yosemite is ugly, Mavericks is much better. I know I won’t change your view and I’m not trying to – I’m making the point for others who might instead think that maybe you’re right (you’re careless and you’re wrong) but then see it differently. And if that is no one, that’s fine too – it gives me something to do, and there is the chance it will be of benefit and that is what matters to me. “You are dramatizing and exaggerating my friend.” You’re doing exactly that about their point.

You might not care about security but others do because others understand the (or some of the) implications. It isn’t dramatising or exaggerating anything at all; security is critical and just because you don’t care if your contact information (or passwords, credit cards, bank account, whatever else you might have) is revealed doesn’t mean everyone else is unconcerned. As for whether you’ve been breached before (you say it has never happened), I’m going to be completely honest and blunt: those who.don’t care. about security would be the least capable of discovering they have been compromised and there are.many.

ways for attackers to.hide. themselves – even from those who.do care. about security (even security researchers that the industry looks up to, have been compromised).

And the number of threats.constantly. increases. There are so many worse things in life?

Yes, perhaps like identity theft (of you or even someone you care about)? Computer security is relevant to this. But even if it wasn’t, why would anyone want problems of any kind?

Why would anyone dismiss a problem because there are worse problems (this isn’t the same thing as perspective because you’re instead neglecting the issue entirely – not caring at all doesn’t involve acknowledgement so perspective is removed from the equation). Ironically you refer to flash, a very badly designed piece of software, which has a horrible security record, including many 0-day vulnerabilities, but yet you don’t care as long as it works. That proves my point exactly – that you are incapable of knowing when you’ve successfully been attacked. You completely missed my points.

Incidentally, I don’t drink soft drinks (why anyone likes CO2 infused or more correctly dissolved in a drink is beyond me but in any case I prefer water), I never could smile (and frankly I don’t care one bit about it). I didn’t spend much energy on it at all – that you think I did amuses me even more because you’re making absurd assumptions about what writing takes out of me – someone you don’t even know (and I assure you it is a good thing for your sake but more so mine). To think that it takes energy to type for anyone, full stop, is amusing to me, too (but maybe I’m wrong; maybe it does take energy for some). As for this: “I’m pretty sure I’ve never been hacked though, and I don’t even have a credit card.

And for people are afraid of identity theft.the best protection is having as less online identitiy as possible.” Sorry to break it to you, but it isn’t only about being online (that you post here via Disqus is something). But you still missed my points, and I actually pointed out that it wasn’t for you in the first place because I know I couldn’t change your view (and I wasn’t trying to as I actually pointed out in the very first sentence). Perhaps if you read the first part of my message (and retain it before you respond with essentially the same message as before1) you’d understand this, but you didn’t and instead seem to think you understood my points (but you didn’t understand any at all – or perhaps you did but you just don’t care, which is the same thing in the end). 1”Never have I been hacked and should it happen one day, oh well. There are so many worse things in life. Just relax & enjoy life, seise sic the day and don’t worry about minor things.” “oh well”, “relax & enjoy life”, “don’t worry about minor things”.

And what is your response? “Just relax and have a coke and a smile pal.” (you also say the same thing about whether you’ve ever been breached). Yes, some would be fine with it but it still has a learning curve (I’m a long time Unix user though in recent years I’ve restricted myself almost exclusively to different Linux distributions). But the learning curve is a problem to users who don’t really care how something works as long as it works (and that is the real issue here). As a programmer I know this rule very well.

But who cares about me? It’s about the users and why it isn’t as simple as it is just BSD (and no it isn’t) so Linux or BSD (both of which have differences) would be a simple, problem-free migration.

This isn’t even considering file system differences that makes it even more complicated (backups should be regular but even those who do have regular backups would be better off making a new full backup, when moving to a different system. And all would have to restore everything they wanted whereas if it was the same FS it would be easier). But Mac OS X isn’t BSD: It’s (based on) BSD and NeXTSTEP. And it obviously isn’t BSD licensed (though it does include BSD source code).

Meanwhile, Linux is GNU and while much of regular use (commands for example) is compatible, Linux isn’t BSD and there are quite some differences (there are also differences between the BSDs themselves!). I can imagine most who are used to Apple would have a lot more problems with BSD but many would probably also have problems with Linux. Why so many refer to a specific Linux distribution as if it is Linux itself is beyond me, but that is probably immaterial. But I don’t think any of that matters to many who are running Mac OS X (though they should know it isn’t as simple as 1-2-3): they have a working system and they don’t want to have to change to a new environment and relearn things (and there is a learning curve, especially for those who aren’t used to the command line). For instance: you don’t install things the same way (and you can have a complete working system with no GUI – maybe you can have this with Mac OS but this point implies differences that matter in any case). The shell tends to scare many people – understandable seeing as it is quite powerful and it is incredibly easy to mess up a system with the shell (deliberately but also accidentally – the latter especially if you aren’t experienced or you’re distracted – even for a moment – or you’re exhausted / unable to make a good judgement call). I don’t know if any of the BSDs (nowadays) have any GUI software install/updaters but last I knew they didn’t (perhaps it is also because X was in its less stable days – and it still has issues – and I didn’t need a GUI anyway).

I’ve used many Linux distributions over the years (but I refuse to use Ubuntu) and they typically do have GUI installation (I never use it though – I’m a command line power user) but it isn’t the same thing as Mac OS X. It isn’t BSD and it isn’t NeXTSTEP – it is based on them and while many would be fine with the migration many would not be. Those that aren’t fine with the migration are those who actually care (and/or have many more concerns – which is wise of them).

I’m one of the people who hasn’t upgraded to yosimite (from Maverick), by choice. Why would Apple release a flawed mandatory upgrade? WiFi problems? I don’t need to shlepp my laptop into another room every time I want to use it reliably. Google has a page full of Yosimite problems. There are some offered solutions, then more solutions for when the first don’t work. The best solution would be for Apple to fix their new OS themselves instead of having the users doing unpaid work for Apple.

I’ll just keep Firefox updated and run virus scans. I agree with the advice in your post the most. Tim Cook is an evil troll who doesn’t understand that the brand was only improved by respecting and supporting the hardcore of mac coders and users. He has thrown his lot into the trash of apps and quarterly returns. This will work a while longer.

Meanwhile the hardware on the new mbps and mps has not improved in durability or life as the company is cutting costs and making the classic GM mistake. The 17″ MBPs from 2011 are lovely machines and hard to find these days. You can find them and upgrade to Yosemite – but I recommend partitioning or running off an external for internet and ios support purposes. Anyone in design and graphics running large format big scanners or hi end printers is going to find the new O.S. Systems a pain. And bottom line this is a huge IP theft by Apple and Adobe- they’re concerned about being ripped off?

Excuse me baby, I don’t want to be forced to buy the same music in different versions for the rest of my life. Much of what is going on right now is theft by lawyers, restraint of trade, and consumer rip off. If Apple won’t support their older products, then they are waiving the right to prevent some enterprising people from stepping in and providing that support rather than doom all that equipment to the junk heap. For a company that likes to make mewling little noises about caring about the planet etc. There is a continent of lost toys out here that should be refurbed, supported and in schools and young kids hands for cheap which Apple is endeavoring to obsolete.